Have a few printing questions?
We may have the answer below for you. If you don’t see you answer, feel free to reach out to us. Our staff would love to answer any questions you may have.
Explain the difference between glossy and matte paper stock.
Coated papers are available in two finishes – glossy (shiny and smooth) and matte (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images.
What colour formats are supported by your site?
Our system supports RGB (red, green, blue) for producing digital prints. We have accurately mapped colour pallet to match RGB to CMYK (cyan, magenta, yellow, key) to ensure proper 4-colour printing.
How many products does your site support?
The site currently supports our most popular print products as listed.
What printing method do you use?
We use offset or digital printing depending on the quantity of prints to be made.
What is paper stock and card stock?
The type of paper used for difference purposes is expressed in weight. In the countries following the European system, it is grams per square meter (gsm or g/m2 or simply g) and in the US system it is Pound (lb).
The paper used for writing/printing (letterheads and such stationery) is generally between 60 to 120 gsm (20 to 70 lb) and is called the paper or text stock. Anything heavier than this is considered the card stock, i.e. the paper used for business cards, postcards, greeting cards, etc.
What options are available for product design?
There are two options for designing and customizing a product.
Upload your own design on our product order pages / free quote submission.
Ask us to design your product for you
Our designers have 20 years of print design experience ranging from standard business cards to complex brochures & menus.
Are the prices listed on the site final? How do I know the total cost?
No, the price list indicates basic prices of products against the speculative quantities. The prices are calculated with regard to the most basic paper/card types, sizes and single side printing. As you know, the final printing cost depends on many parameters: paper/card weights or thickness (GSM/Pt), glossy or matt finish, 2 or 4 colours, square or rounded corners, single or double side printing, quantity, destination shipping charges and the mode of transport. Please use the indicative prices for calculating the basic cost. Once you place the order using the above parameters, we will quickly mail you the final, exact cost.
What is the resolution of output file?
300 dpi (dots per inch) is the resolution of the output PDF file. If you can have a higher resolution, it’s preferred.